RAG retrieves relevant parts of your materials before an AI answer is generated. It helps ground replies in your service catalogue, instructions and prices rather than the model’s general knowledge.
Source material must be current and appropriate for the audience. A public consultant must not have access to internal staff documents.
Start by defining sources, permissions, update frequency and evaluation questions. Test correct answers as well as what happens when information is missing.
Need help? Nik.Ru specialists will set everything up for you: send an enquiry or ask the consultant.