A consultant that knows your services
Answers based on your content and pricing, useful follow-up questions, service selection and a conversation handoff to an enquiry. Customers confirm before sending their contact details.
Practical automation
Help customers find answers, search company documents and pass enquiries to your team. We start with a specific task, connect your knowledge base and test answers before launch.
Answers based on your content and pricing, useful follow-up questions, service selection and a conversation handoff to an enquiry. Customers confirm before sending their contact details.
Connect instructions, a service catalogue and approved documents. Separate public and internal content, define an update process and show sources where useful.
Agree which actions the agent may take: draft an answer, prepare an enquiry, find a document or update a system record. CRM and other integrations use APIs with limited permissions.
Choose a model and processing location around your requirements. Set access permissions, request and spending limits, error handling and a human handoff. Local model options depend on your infrastructure.
Describe the questions your team receives, where current information is stored and which systems should be connected. The first consultation does not require credentials or personal records.