Translation for convenience. The Russian version prevails.
Services
Who provides the service?
The final service page, cart or invoice identifies the provider, scope, price and term. If One.Ru names another provider, its terms apply to that item. Check before payment.
When is hosting or a server activated?
After payment is confirmed and required information is received. Automated services are usually quick; the confirmed order gives the binding time.
What if a domain is not renewed?
Suspension, renewal grace and deletion periods vary by registry and registrar. Follow the client‑area date and renew early.
Is free SSL available?
Let’s Encrypt suits many plans. Paid certificates and dedicated IP are separate options where needed.
Data and claims
Which cookies are used?
Necessary cookies and local storage support language, theme, interface state, security and acknowledgement of the cookie notice.
How do I withdraw consent?
Email admin@nik.ru with “Personal data”, the form/request and identifying details. Data will be deleted unless law or a current contract requires retention.
May I give personal data to the AI assistant?
Give only the minimum. Never enter passport, payment, passwords, sensitive or unauthorised third‑party data. Messages may be processed by an external AI provider as disclosed before sending.
How do I claim or request a refund?
Open a support ticket or email admin@nik.ru with order number, payment date, facts and remedy. Performed work and documented costs may be deducted without limiting mandatory consumer rights.
Operator and service provider: ООО «НОВЫЕ ИНФОРМАЦИОННЫЕ СИСТЕМЫ»
ИНН / TIN: 7729697022
Реестр операторов персональных данных: № 77-25-491621 · приказ № 667 от 30.09.2025
Email: admin@nik.ru · Телефон / Phone: +7 495 755-33-76